Effective Date: 11/3/26
Wilkerson Mechanical, Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit https://wilkerson-mechanical.com, request our services, or communicate with us by phone, email, text message, or other channels.
Information We Collect
We may collect information you provide, including:
• Your name, email address, and telephone number.
• Your service address and billing information.
• Details about your service request, appointments, and communications with us.
• Your communication preferences and records of SMS consent or withdrawal of consent.
Our website may also collect technical information, such as your IP address, browser type, device information, pages visited, and interactions with the website, through cookies and similar technologies.
Payment information, when applicable, may be processed by third-party payment providers under their own privacy policies.
How We Use Information
We use information to:
• Respond to inquiries and provide requested services.
• Schedule, confirm, and manage appointments.
• Provide estimates, service updates, invoices, and customer support.
• Send text messages consistent with the consent you have provided.
• Operate, secure, and improve our website and business.
• Maintain business records, prevent fraud, and meet applicable legal obligations.
Providing a phone number or visiting our website does not, by itself, constitute consent to receive marketing text messages.
SMS Communications and Consent
If you opt in to receive text messages from Wilkerson Mechanical, Inc., we may send messages about your inquiries, appointment scheduling, appointment reminders, and service updates.
Message frequency varies based on your appointments, service requests, and interactions with us. Message and data rates may apply.
You may opt out at any time by replying STOP. You may receive one final message confirming your opt-out. Reply HELP for assistance, or contact us at [email protected] or (225) 451-4651
SMS consent is optional and is not a condition of purchasing services.
Mobile Information and SMS Data Sharing
We do not sell, rent, or share mobile information with third parties or affiliates for their marketing or promotional purposes.
We may provide information to service providers that assist us with customer support, message delivery, and other business operations, solely as necessary to perform those services on our behalf.
Text-message opt-in records and consent are excluded from information shared for other purposes. We do not disclose SMS consent to third parties for their own use.
Other Information Disclosures
We may disclose personal information:
• To service providers that help us deliver services, process payments, host our website, or operate our business.
• When reasonably necessary to comply with law, legal process, or lawful government requests.
• To protect the rights, property, or safety of our business, customers, or others.
• As part of a business transfer, subject to applicable law and the SMS consent restrictions described above.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, and understand website usage.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of electronic transmission or storage is completely secure.
We retain personal information as reasonably necessary to provide services, maintain business records, document consent and opt-outs, resolve disputes, and meet legal obligations.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law. Certain information may need to be retained for legal, accounting, or operational purposes.
To stop receiving text messages, reply STOP. To change other communication preferences, contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will appear on this page with a revised effective date.
Contact Us
Wilkerson Mechanical, Inc.
Website: https://wilkerson-mechanical.com
Email: [email protected]
Phone: (225) 451-4651
Mailing Address: 8125 Settlers Circle, Baton Rouge, LA 70810